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Privacy Policy

How we handle your personal data with care and transparency.

Last updated: 1 June 2026

This Privacy Policy explains how Terrapulse ("Terrapulse", "we", "us" or "our") collects, uses, shares and protects personal data when you visit terrapulse.surf (the "Website") or otherwise interact with us. We are committed to processing your data lawfully, fairly and transparently in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

1. Who we are (Data Controller)

The data controller responsible for your personal data is:

Terrapulse
Königsallee 12, 40212 Düsseldorf, Germany
Email: [email protected]
Phone: +49 211 8845 3327

2. What data we collect

Depending on how you use the Website, we may process the following categories of personal data:

  • Information you provide directly — such as your name, email address and message content when you complete our contact form or send us a story pitch.
  • Technical data — including your IP address, browser type and version, device information, time zone setting and operating system.
  • Usage data — information about how you use the Website, such as the pages you view, the articles you read and the links you click.
  • Cookie data — information stored through cookies and similar technologies, as described in our Cookie Policy.

3. How and why we use your data

We process your personal data for the following purposes and on the following legal bases:

PurposeLegal basis (GDPR)
Responding to enquiries and pitches sent through our contact formPerformance of pre-contractual steps / legitimate interest (Art. 6(1)(b), (f))
Operating, securing and maintaining the WebsiteLegitimate interest (Art. 6(1)(f))
Measuring and improving how our content performsConsent (Art. 6(1)(a))
Complying with legal obligationsLegal obligation (Art. 6(1)(c))

4. Cookies and analytics

The Website uses cookies and similar technologies. Strictly necessary cookies are used to operate core functions and do not require consent. Analytics and marketing cookies are only set after you give consent through our cookie banner. You can change or withdraw your choices at any time. For full details, please read our Cookie Policy.

5. Sharing your data

We do not sell your personal data. We may share it with trusted service providers who act as processors on our behalf — for example hosting providers and analytics services — under appropriate data processing agreements. We may also disclose data where required by law, regulation or valid legal process. Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

6. How long we keep your data

We retain personal data only for as long as necessary for the purposes set out in this policy. Contact form messages are typically retained for up to 24 months unless a longer period is required to handle an ongoing matter or to comply with legal obligations.

7. Your rights

Under the GDPR you have the right to:

  • Access the personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Request erasure of your data ("right to be forgotten");
  • Restrict or object to certain processing;
  • Request data portability;
  • Withdraw consent at any time, without affecting prior lawful processing;
  • Lodge a complaint with a supervisory authority.

The competent authority in our region is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen).

8. How we protect your data

We apply appropriate technical and organisational measures, including encryption in transit (TLS), access controls and regular reviews, to protect your personal data against unauthorised access, loss or misuse.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date above indicates when it was most recently revised.

10. Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected] or write to Königsallee 12, 40212 Düsseldorf, Germany.